I love David’s hot pot because they have more Asian choices available than other chain hot pot stores. However, this Clayton store is just atrocious to me because of the staff they hire. Been there 3 times and I gotta say I’d rather drive further to the Glen Waverley store to dine in than eating at the Clayton store. I also avoid coming to the Clayton store even for takeaway that’s how much I don’t like it here and I think people should be mindful before going in. And here is why:
1. Their fridge section is disgusting and barely cared for. Food presentation is messy and things fall into vents, hanging on other boxes, etc. and not tidied up regularly. Floor was always sticky too. Please keep up a regular clean and tidy up.
2. Please train your staff up to standards on how to push trolleys and wipe down tables. All 3 times I was there, my partner was sitting in the walkway side of the table. And all 3 times a staff member pushed/yeeted/dragged the cleaning trolley carelessly around and bumped into him and other customers sitting or walking around. The tables were also never wiped clean enough.
3. A big enough store floor space but poorly designed layout and table configurations that there’s always a line waiting for a table.
Hope one day I’ll return to the store and see at least a cleaner fridge section so I don’t feel so disgusted picking my food.
2 months ago
